The Sacher Hotels Betriebsgesellschaft mbH strives to make the shop system accessible.
Status of compliance with requirements
This website is partially compliant with the conformance level AA of the "Web Content Accessibility Guidelines – WCAG 2.1" as well as with the applicable European standard EN 301 549 V3.2.1 (2021-03) according to Directive (EU) 2016/2102 of the European Parliament and of the Council.
Non-accessible content
The following content is not accessible:
- The purchased voucher product can be downloaded as a PDF file. The PDF file itself is not designed to be accessible, but this should not prevent the buyer from gifting it or the recipient from redeeming it. If you have problems or questions regarding your PDF voucher, we will be happy to assist you at the contact information below.
- System-generated emails and purchase receipts are currently not accessible. Optimizations are in progress.
- Color contrast values are not yet accessible. Adjustments are being implemented.
Creation of this accessibility statement
This statement was created on May 22, 2025. The system was tested for WCAG 2.1 conformance level AA at the time of going online by means of a self-assessment. This statement was last updated on May 22, 2025.
Feedback and contact details
If you notice any barriers that prevent you from using our website – issues not described in this statement, deficiencies regarding compliance with accessibility requirements – we ask you to inform us by email. We will review your request and contact you as soon as possible. Contact: wien@sacher.com